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Dental Hygienist Defence Lawyers – Addressing Complaints and Investigations by the College of Dental Hygienists of Ontario

Damien Frost & Associates LLP represents dental hygienists throughout Ontario who are the subject of complaints, reports or investigations by the College of Dental Hygienists of Ontario..

What do I do when I receive a notice of complaint?

If you receive notice that you are the subject of a complaint to the College of Dental Hygienists, you have the right to receive a copy of the complaint and any other information that was provided to the College along with the complaint.

You will be asked to provide a response to the complaint, which will then be provided to the person or organization that made the complaint for their response. It is important to have a lawyer provide the response on your behalf in order to ensure a comprehensive defence and so that your response is not used against you in the future.

What will happen if I am notified that an investigator has been appointed by the College of Dental Hygienists?

The College of Dental Hygienists of Ontario may appoint an investigator if they have received a complaint or a report about your practice. The College must tell you that an investigator has been appointed, and why.

If you receive notice that an investigator has been appointed, you should contact a lawyer who will inform you of your rights and obligations. You must cooperate with the College’s investigation, however you have the right to the assistance of a lawyer.

How do I respond to a Report of Investigation?

Once a matter has been investigated, you have the right to receive and respond to the Report of Investigation. A lawyer should provide that response on your behalf in order to ensure the best possible outcome, and to ensure that the response is not used against you in the future.

What can the Discipline Committee of the College of Dental Hygienists do?

If you have received a Notice of Hearing from the College, it means that your matter has been referred to the Discipline Committee for a hearing. A hearing before the Discipline Committee is similar to a trial. The Discipline Committee has the power to suspend or revoke your licence, put terms, conditions and/or limitations on your licence, or order you to pay fines or the College’s costs of investigating your matter. When you receive a Notice of Hearing, you should contact a lawyer immediately.


Members of The Criminal Lawyers Association, Toronto Lawyers Association, Ontario Bar Association 
and Advocates' Society.


Very Pleased Working with Rebecca

"I have been very pleased working with Rebecca. She worked very efficiently, professionally and cared for every step, as we went through the process with Ontario College of Pharmacists. Initially I thought I would be going through a nightmare ,when I received my paperwork from Ontario College of Pharmacists, but Rebecca made the process seamless and the outcome was positive. Thank-you Rebecca and I would highly recommend your excellent professional service to others."
- NP

Very Professional and Helpful

I hired Ms Rebecca Young regarding a legal matter in October 2015. I found her and the firm to be very professional and helpful. The whole process took about one year to resolve. I followed her advice and the outcome was in my favour. I would recommend her for her professionalism, knowledge and pleasant attitude. –

Pleased with the Outcome

"Daniel, Thank you for your excellent work. I am pleased with the outcome. I didn’t feel ‘prosecuted’ and I believe that is due to your excellent advocacy skills and rapport with the Court."
- AF

Helped a Lot to Calm my Nerves

"I was accused by my former employer of interfering and damaging their computer systems. I was charged under the Criminal Code for mischief, unauthorized access and destruction of data, which was a very scary, stressful, and upsetting experience. I thought that my world was over and all the hard work I had done in my life was coming to an end. Mr. Frost’s initial consultation (which was no obligation and free of charge) helped a lot to calm my nerves and comfort me and my family in trying times. His team was very understanding, sympathetic, concerned and supporting, she always took my frantic phone calls with calmness and assurance and helped me understand the progress of my case clearly. At every step, I received sound professional advice. At the end of the case, the charges were dropped. As a result, I do not have a criminal record, my reputation is intact, and my current job is still secure. Words cannot truly express my gratitude for having such amazing lawyers. From explaining the terminology used in court, to sitting with me outside the court room when I couldn’t hold back my tears, they stood by my side. Thank you for exceeding my expectations, and then some."
– JS

Very Pleased with Mr. Frost’s Representation

"We were very pleased with Mr. Frost’s representation. He provided us with the best possible legal representation. He was dedicated to obtaining a tremendous resolution in what was complex litigation while being always mindful that we required a cost-effective solution."
– BB

I am very Pleased

"I was charged along with nine other physicians with fraud against OHIP. I was also the subject of a complaint before the College of Physicians and Surgeons arising from the same allegations. I was assigned counsel by the Canadian Medical Protective Association (CMPA). On the advice of a friend who was a Crown Counsel I insisted that I be allowed to retain Mr. Frost. I am very pleased that I was allowed to do so. Mr. Frost (together with Ms. Samantha Peeris) provided me with first class representation. He convinced the Crown to drop the charges against me. His office always kept me informed in a timely fashion of any developments. He clearly understood the impact of these allegations on my professional reputation. Mr. Frost always maintained a very low profile. Mr. Frost went on to represent me before the College of Physicians and Surgeons ensuring that no disciplinary was taken. I continue to practice medicine in my area of expertise." –
Dr. C

I was Relieved with his Representation

"I am a healthcare provider with a practice in the Greater Toronto Area, Ontario. I was represented by Mr. Frost before my professional licensing College with respect to a complaint by an insurance company. I was quite concerned that the complaint could affect my professional standing and reputation. Mr. Frost understood what needed to be done. He also understood the impact the complaint was having on me personally. He acted quickly. He was able to convince the College to take no further action. I was relieved that his representation was very low profile and my professional reputation was not undermined with the public or the College. As a result of his representation my status with that particular insurer was regularized."
– CC

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