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Dental Hygienist Defence Lawyers – Addressing Complaints and Investigations by the College of Dental Hygienists of Ontario

Damien Frost & Associates LLP represents dental hygienists throughout Ontario who are the subject of complaints, reports or investigations by the College of Dental Hygienists of Ontario..

What do I do when I receive a notice of complaint?

If you receive notice that you are the subject of a complaint to the College of Dental Hygienists, you have the right to receive a copy of the complaint and any other information that was provided to the College along with the complaint.

You will be asked to provide a response to the complaint, which will then be provided to the person or organization that made the complaint for their response. It is important to have a lawyer provide the response on your behalf in order to ensure a comprehensive defence and so that your response is not used against you in the future.

What will happen if I am notified that an investigator has been appointed by the College of Dental Hygienists?

The College of Dental Hygienists of Ontario may appoint an investigator if they have received a complaint or a report about your practice. The College must tell you that an investigator has been appointed, and why.

If you receive notice that an investigator has been appointed, you should contact a lawyer who will inform you of your rights and obligations. You must cooperate with the College’s investigation, however you have the right to the assistance of a lawyer.

How do I respond to a Report of Investigation?

Once a matter has been investigated, you have the right to receive and respond to the Report of Investigation. A lawyer should provide that response on your behalf in order to ensure the best possible outcome, and to ensure that the response is not used against you in the future.

What can the Discipline Committee of the College of Dental Hygienists do?

If you have received a Notice of Hearing from the College, it means that your matter has been referred to the Discipline Committee for a hearing. A hearing before the Discipline Committee is similar to a trial. The Discipline Committee has the power to suspend or revoke your licence, put terms, conditions and/or limitations on your licence, or order you to pay fines or the College’s costs of investigating your matter. When you receive a Notice of Hearing, you should contact a lawyer immediately.


Members of The Criminal Lawyers Association, Toronto Lawyers Association, Ontario Bar Association 
and Advocates' Society.


Highly Recommend!

"I have been very pleased working with Rebecca. She worked very efficiently, professionally and cared for every step, as we went through the process with Ontario College of Pharmacists. Initially I thought I would be going through a nightmare when I received my paperwork from Ontario College of Pharmacists, but Rebecca made the process seamless and the outcome was positive. Thank-you Rebecca and I would highly recommend your excellent professional service to others."


Very Professional and Helpful

"I hired Ms Rebecca Young regarding a legal matter in October 2015. I found her and the firm to be very professional and helpful. The whole process took about one year to resolve. I followed her advice and the outcome was in my favour. I would recommend her for her professionalism, knowledge and pleasant attitude."


Excellent Advocacy. Pleased with the Outcome!

"Daniel, Thank you for your excellent work. I am pleased with the outcome. I didn’t feel ‘prosecuted’ and I believe that is due to your excellent advocacy skills and rapport with the Court."


Very Pleased with Mr. Frost’s Representation

"We were very pleased with Mr. Frost’s representation. He provided us with the best possible legal representation. He was dedicated to obtaining a tremendous resolution in what was complex litigation while being always mindful that we required a cost-effective solution."


Nothing Short of Remarkable!

"I was very grateful to have the knowledge, experience and support of Rebecca Young when I was presented with a legal issue concerning my private practice. She ensured that my own professionalism and experience were demonstrated while representing me in communication with the CRPO. In addition, she offered recommendations to improve my due diligence measures, thereby further protecting my business and reputation going forward. Thank you Rebecca."


Truly Professional, Confident & Trustworthy

"I was very happy with how Damien Frost handled my case and with what they accomplished for me. From my very first call with Rebecca, she gained my confidence and trust. She was very knowledgeable and she handled herself with true professionalism. She took the time to explain to me the process as well as her strategies so I always knew what was going on. She was always an email or a phone call away and she resolved my case to my full satisfaction."


Incredibly Supportive & Experienced

"I had an extremely positive experience working with Rebecca Young. She is so pleasant to deal with and not only provided sound counsel right from the first day but continued doing so in a manner that was clear and compassionate. Incredibly supportive and experienced team. I was kept up to date at every step and got an amazing outcome in a very short time. Highly recommend working with Rebecca!"


Instantly Put Me At Ease

Rebecca was very helpful in my particular situation. I spoke to a few lawyers before her and I can't tell you how good she was. She instantly put me at ease by telling me what I was dealing with - others had scared me a lot. She was almost my therapist whereby I would get in touch with her, send my thoughts, and get responses on what the process looked like - she was straightforward, compassionate and understanding of the situation. Great service and no fear-mongering at this company. Thank you for all your help, Rebecca!


Damien Frost & Associates LLP

1073 Bloor Street West,

Suite 1, Toronto, ON M6H 1M6

Phone: 416-923-1900

Toll Free Number: 1-800-329-3951

Fax: 1-866-235-6191